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BF's phone rings.
"May I speak to Andrew or Stephanie please?"
"Uh, I think you have the wrong number."
"Wait. Is this 407-XXX-XXXX?"
"Yes."
"And is your address 3309 XXXXXX XXX?"
"Yes..."
"So there is no Andrew or Stephanie there?"
Then it quickly dawned on my BF: WE are Andrew and Stephanie -- I being Andrew, and he, Stephanie -- our names so butchered that no one would have been able to make the connection.
Later, as he recounted the story to me -- I could not stop laughing -- I told him I thought he had said, "Andrea and Stephanie." I thought Andrea and Stephanie were a lesbian couple.
"Well hell, if I had said 'Andrea,' " he said, "They at least would have gotten ONE of our sexes right."
Dumbasses.
As it turned out, the person on the phone was a representative from a company who is going to appraise our house as part of our refinancing. We suspect that the woman on the phone wasn't really to blame for the name screwup. The loan coordinator at the mortgage company we've gone with, Castleview Home Loans, is a complete DINGBAT -- sorry for the all caps, but it's necessary here -- and she probably provided the appraiser with bad names.
The loan coordinator has screwed up my BF's name previously on paperwork, called my work number -- multiple times -- trying to reach my BF (even though she has separate numbers for each of us), put my monthly income on my BF's set of paperwork (we have to fill out two sets of paperwork because we are not married) and even got key figures wrong on the good faith estimate she sent us to sign, which would have ended up costing us $70 more a month than the quote she had originally given me over the phone. Just talking to her is an exercise in annoyance; while you are talking, she often just starts up a sentence herself, about something completely unrelated, as if you weren't even talking. We found other figures on the paperwork that needed fixing, too. She is sending us both corrected sets of paperwork to sign. Again.
She has been nothing short of a complete moron.
If you are refinancing (and maybe even stumble across my blog online), please heed my advice: DO NOT finance with Castleview Home Loans. Run, do not walk. I feel partially responsible for this mess we're in because I found this company on LendingTree.com. They -- Castleview, not Lending Tree, which gave us several other companies to choose from -- are definitely getting bad feedback from us.
Someone as careless and absent-minded as our loan coordinator should never be allowed to be responsible for someone else's finances. We cannot wait to get through with this so we never have to deal with this dingbat again.
Current mood: Exasperated